Return Policy

14-DAY RETURN POLICY

AT DARK PLANET TEES, WE ARE COMMITTED TO ENSURING YOUR SATISFACTION WITH EVERY PURCHASE. OUR 14-DAY RETURN POLICY IS DESIGNED TO PROVIDE YOU WITH PEACE OF MIND, OFFERING A FAIR AND TRANSPARENT PROCESS FOR RETURNS. PLEASE READ THE FOLLOWING DETAILS CAREFULLY:

1. INITIATION OF RETURN PROCESS:

CUSTOMERS MUST CONTACT OUR CUSTOMER SUPPORT TEAM WITHIN 14 DAYS OF RECEIVING THEIR PRODUCT TO INITIATE THE RETURN PROCESS. TO START THE RETURN PROCESS, PLEASE EMAIL US AT DENNIS@DARKPLANETTEES.COM.

2. ELIGIBILITY FOR RETURN:

WE ACCEPT RETURNS UNDER THE FOLLOWING CONDITIONS:

  • THE ITEM IS DEFECTIVE OR DAMAGED DUE TO MANUFACTURING FAULTS.
  • THE WRONG ITEM WAS SHIPPED, AND THE ERROR IS ATTRIBUTED TO DARK PLANET TEES.

3. RETURN AUTHORIZATION:

ONCE THE RETURN REQUEST IS INITIATED, OUR CUSTOMER SUPPORT TEAM WILL GUIDE YOU THROUGH THE NECESSARY STEPS. RETURN AUTHORIZATION MUST BE OBTAINED BEFORE SHIPPING THE PRODUCT BACK TO US.

4. RETURN SHIPPING:

CUSTOMERS ARE RESPONSIBLE FOR SHIPPING THE PRODUCT BACK TO US. WE RECOMMEND USING A TRACKABLE SHIPPING SERVICE TO ENSURE THE SAFE RETURN OF THE ITEM.

5. INSPECTION AND REFUND PROCESS:

UPON RECEIVING THE RETURNED ITEM, OUR TEAM WILL INSPECT IT TO ENSURE IT MEETS THE ELIGIBILITY CRITERIA OUTLINED IN SECTION 2. IF THE RETURN IS APPROVED, A REFUND WILL BE ISSUED TO THE ORIGINAL FORM OF PAYMENT WITHIN A REASONABLE TIMEFRAME.

6. NON-ELIGIBILITY FOR RETURN:

NO REFUNDS OR RETURNS WILL BE ACCEPTED UNDER THE FOLLOWING CIRCUMSTANCES:

  • THE CUSTOMER PLACED THE ORDER FOR THE WRONG SIZE.
  • THE CUSTOMER PLACED THE ORDER FOR THE WRONG COLOR.

7. ORDER CONFIRMATION:

IT IS THE RESPONSIBILITY OF THE CUSTOMER TO REVIEW AND CONFIRM THEIR ORDER DETAILS BEFORE COMPLETING THE PURCHASE. WE ENCOURAGE CUSTOMERS TO DOUBLE-CHECK PRODUCT SIZES, COLORS, AND QUANTITIES TO AVOID ANY DISCREPANCIES.

8. CONDITION OF RETURNED ITEMS:

RETURNED ITEMS MUST BE IN THEIR ORIGINAL CONDITION, INCLUDING PACKAGING, TAGS, AND ANY ACCOMPANYING MATERIALS. ITEMS SHOWING SIGNS OF WEAR, DAMAGE, OR ALTERATIONS MAY NOT BE ELIGIBLE FOR A REFUND.

9. CONTACT INFORMATION:

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING OUR 14-DAY RETURN POLICY, PLEASE CONTACT US AT DENNIS@DARKPLANETTEES.COM

THANK YOU FOR CHOOSING DARK PLANET TEES. WE APPRECIATE YOUR TRUST AND AIM TO MAKE YOUR SHOPPING EXPERIENCE AS ENJOYABLE AS POSSIBLE.